Privacy Policy
This Privacy Policy describes how Veloussa collects, uses and protects your personal information when you visit or make a purchase from veloussa.com.
Information We Collect
When you place an order or contact us, we may collect your name, email address, shipping and billing address, phone number and payment information. We also automatically collect certain data such as your IP address, device and browsing activity through cookies and similar technologies.
How We Use Your Information
We use your information to process and deliver your orders, provide customer support, prevent fraud, and, with your consent, send you marketing communications. You can unsubscribe at any time.
Payments
Payments are processed securely by Shopify Payments and PayPal. We do not store your full card details on our servers.
Sharing Your Information
We share your information only with trusted service providers who help us operate our store, including our fulfilment partners, payment processors and Shopify, our e-commerce platform. We never sell your personal data.
Cookies
We use cookies to keep your cart working, analyse traffic and improve your experience. You can control cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data. Customers in the European Union have these rights under the GDPR. To exercise them, email support@veloussa.com.
Data Retention & Security
We keep your information only as long as necessary to fulfil the purposes described here and take reasonable measures to protect it.
Contact
For any privacy questions, email support@veloussa.com.