Shipping Policy
Free Worldwide Shipping
We offer free shipping on all orders to the United States, Canada, the United Kingdom and Australia. No minimum spend required.
Processing Time
Orders are processed within 1-3 business days after payment is confirmed. You will receive a confirmation email once your order is on its way.
Delivery Time
Estimated delivery is 6-12 business days from dispatch, depending on your location. All orders are sent with tracking so you can follow your parcel every step of the way.
Order Tracking
As soon as your order ships, we will email you a tracking number automatically so you always know where your parcel is.
Customs & Duties
In rare cases, local customs authorities may apply import duties or taxes. Any such charges are the responsibility of the customer.
Delays
While we do everything we can to deliver on time, occasional delays may occur due to customs, weather or carrier issues. Thank you for your patience.
Contact
Questions about your order? Email support@veloussa.com.